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Privacy Policy

Last updated: June 01, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service. It also explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of our Service.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of shares, equity interest, or securities entitled to vote for election of directors or managing authority.
  • Application: Refers to HeviFi, the software program provided by the Company.
  • Company: Refers to HeviFi, also referred to as “the Company”, “We”, “Us”, or “Our” in this policy.
  • Country: Refers to Maharashtra, India.
  • Device: Any device that can access the Service such as a computer, cellphone, or tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the Application.
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company, including contractors or third-party services.
  • Usage Data: Data collected automatically from the Service or its infrastructure (e.g., duration of a page visit).
  • You: The individual using the Service, or the legal entity on behalf of which the individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask you to provide personal information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Collected automatically and may include:

  • Device IP address
  • Browser type/version
  • Pages visited
  • Date and time of visit
  • Time spent on pages
  • Unique device identifiers
  • Diagnostic data

When accessed via a mobile device, we may collect:

  • Mobile device type and ID
  • IP address
  • OS and browser type
  • Diagnostic data

Information Collected While Using the Application

With your prior permission, we may collect:

  • Location data

This data may be uploaded to our servers or stored locally on your device. You can enable or disable access through your device settings.

Use of Your Personal Data

We use your Personal Data for:

  • Service Provision: Including monitoring usage.
  • Account Management: For user registration and functionality access.
  • Contract Fulfillment: Including services, products, or purchase contracts.
  • Communication: Via email, calls, SMS, or push notifications.
  • Marketing: Informing you of updates, offers, or services unless opted out.
  • Request Management: Handling user inquiries or issues.
  • Business Transfers: For asset mergers, bankruptcy, or acquisition evaluations.
  • Analytics & Improvements: Evaluating services, promotions, and user experience.

Sharing of Your Personal Data

We may share your data:

  • With Service Providers: For analysis or communication.
  • For Business Transfers: During mergers or acquisitions.
  • With Affiliates: Who are bound by this policy.
  • With Business Partners: To offer services or promotions.
  • Publicly: If you share information in public areas.
  • With Consent: As required for other purposes.

Retention of Your Personal Data

  • Retained as long as needed for the stated purposes.
  • Retained longer if required by law or for dispute resolution.
  • Usage Data is typically retained for a shorter period unless used for security or functionality improvements.

Transfer of Your Personal Data

  • Data may be transferred and stored outside your jurisdiction.
  • By using the Service, you consent to such transfers.
  • We ensure adequate security controls are in place for such transfers.

Delete Your Personal Data

  • You have the right to request deletion of your data.
  • You may do this through account settings or by contacting us.
  • Some data may be retained if legally required.

Disclosure of Your Personal Data

Business Transactions

  • Your data may be transferred in the event of a merger, acquisition, or asset sale.

Law Enforcement

  • We may disclose data when legally required to do so.

We may disclose your data in good faith to:

  • Comply with legal obligations
  • Protect Company rights and property
  • Investigate Service misuse
  • Ensure user/public safety
  • Defend against legal liability

Security of Your Personal Data

We strive to use commercially acceptable means to protect your data, but no method is 100% secure.

Children’s Privacy

  • Service is not for users under 13.
  • We do not knowingly collect data from children under 13.
  • If you are a guardian and become aware of such data collection, please contact us.
  • Our Service may link to third-party sites.
  • We have no control over their content or privacy practices.

Changes to This Privacy Policy

  • Changes will be posted on this page.
  • You will be notified via email or service notice prior to the change.
  • Continued use after updates constitutes acceptance.

Contact Us

If you have any questions about this Privacy Policy, contact us:



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